You or a person you know and/or love may have been diagnosed with a life limiting illness; or be elderly. You may be thinking about having someone with you who can be entirely focused on the support you need now and in the future. A person who will do their very best to make sure that life is lived with wishes and choices respected until the very end; to walk alongside you so that you are cared for in the way you prefer and in the place you would like.
You may be looking for guidance through all the decisions and choices facing you or want someone to be with you to navigate through this part of your life to reach peace and have confidence in your future.
We work in an open-hearted way to create an atmosphere of loving support, kindness, respect and dignity for all concerned.
You can find out more about what doulas do here. We are very happy to explain this in more detail either by telephone or face to face and in a way that is centred on what you are wanting.
We will do what is needed. Initially it may be that we are on the end of a telephone or are with you say once a week or less. In other circumstances a more continuous presence is needed for example sleep overs. We will work as part of a small team if that is what is needed to give reassurance and provide cover.
We do. We work in a holistic way to include both the person at the centre and those they love. We are available to loved ones too after the person has died – both practically and emotionally.
When the first approach is made we will spend time with the person and/or those they love to gain an insight into how we can best provide support. This confidential and heart to heart conversation is not charged for.
Some of us work on a voluntary basis; some of us charge a fee and as we are self employed working under the End of Life Doula UK banner this will be a matter for you and the Doula you are working with to agree. We will be transparent about the scale of our fees and this discussion can take place in the initial conversation which is at no cost.
We may begin the relationship at the time of diagnosis or in the later stages. Sometimes we are with a person for days and weeks; sometimes for months or more than a year. We are there when requested and stay for as long as is needed.
We will do our utmost to identify the right person to work with you. Initially we will talk to you to understand what is required and then try to identify a Doula who is available.
Our training is externally quality assured. On occasions Doulas who are part way though there training may be very suitable to provide support. In all cases we are mentored by an experienced person. Additionally, we are insured, and DBS checked.
We can. If this is something you are interested in, please complete our Contact Form and we will be in touch with you.
In our network we can draw on the know-how of other Doulas who work as Funeral Celebrants, Funeral Directors, Therapists, Healers, Grief Counsellors.
We truly respect, acknowledge and are alongside the individual’s values and beliefs.
We collaborate with and work alongside other health and social care professionals and informal Carers. Often, we are called upon to co-ordinate arrangements and to fill in the gaps.
We are often the point of contact to work in this way.
We welcome feedback and treat all expressions of dissatisfaction seriously. We have a process in place which allows us to hear and handle complaints in a timely manner and to help identify areas for improvement in our services – please see our Complaints Procedure.
Occasionally we may receive complaints which are vexatious in nature, we therefore also have a Vexatious Complaints Procedure in place.